Product Journey AT&T TV Now RC82V Remote (Osprey C71KW)

The Product Journey RC82V remote is an original replacement remote for AT&T TV Now Osprey (C71KW-200/400) and DIRECTV Stream boxes with voice recognition and RF/IR modes.

Replace a lost or damaged remote with this RC82V (R35602) unit designed to restore full control over your AT&T TV Now or DIRECTV Stream set-top box. It supports both infrared for basic TV functions and radio-frequency for line-of-sight-free operation, plus two-way communication so the box and remote exchange feedback. The remote includes a directional pad for navigation and a built-in voice function once paired to the compatible receiver.

How do I pair the RC82V remote with my set-top box?

Pairing is a straightforward process that links the remote to your Osprey or DIRECTV Stream receiver so voice and two-way features work. You will need the receiver’s RID digits (found on the device) to complete the pairing sequence.

• Press and hold REWIND + FAST FORWARD for 3 seconds until LEDs flash.
• Enter 961 then press CH UP.
• Type the last six digits of the RID from the receiver using number keys.
• Press ENTER — the green LED flashes twice to confirm pairing.

What modes and functions does this remote support?

The RC82V operates in both IR and RF modes. IR handles basic control when pointed at equipment, while RF lets you control the box without direct sight lines, and two-way communication provides feedback between remote and receiver.

• Infrared mode for standard TV and A/V device commands.
• Radio-frequency mode for control through cabinets or across a room.
• Two-way signaling to receive status and confirmations from the set-top box.
• Directional pad for menu navigation and OK selection.

How do I clear pairing or reset the remote to factory settings?

If you need to unpair the remote or restore original settings, both processes are simple and reversible. Clearing pairing removes the link to the set-top box; a factory reset returns all buttons and codes to their default state.

• To unpair: press and hold DASH + ENTER for 3 seconds until LEDs flash.
• To factory reset: press and hold MUTE + EXIT until the red LED activates, then enter 9-8-1.
• Factory feedback flashes multiple times to indicate success.

What extra features should I expect from this replacement remote?

Beyond basic navigation, the RC82V brings voice search and a tactile directional pad to make browsing easier. It can also be programmed to control some TV or A/V equipment depending on compatibility.

• Voice recognition available after pairing for hands-free search.
• Directional pad for quick menu, guide, and playback control.
• Programmable buttons to operate compatible TVs or audio gear.
• Works as an original-equivalent replacement — receiver required but not included.

Who this product is for: If you own an AT&T TV Now Osprey C71KW-200 or C71KW-400 receiver, or a DIRECTV Stream box, and need a reliable replacement remote with voice capability and RF operation, the Product Journey RC82V is built to match the original experience. It’s ideal for users who want voice search, non-line-of-sight control, and two-way confirmation between remote and set-top box. Note: a compatible receiver is required for pairing and is not included with this remote.

Package includes: one Product Journey AT&T/DIRECTV RC82V replacement remote. Follow the pairing and reset instructions carefully to enable voice and RF features.